Frequently Asked Questions

Sometimes shippers pack their boxes of leather goods for transport with as little air as possible. Sometimes even extracting air from storage boxes to fit more goods inside. This is not the best form of storage when it comes to leather, but can happen sometimes. This may cause concern and customers may think this is a defect in the product that will not fix. Well it’s not. All indents from the layers of leather, buttons, snaps, or other articles simply need to be opened up, rubbed or curled out with your fingers. If this does not solve it immediately normal wear, body heat and room temperature storage will help a great deal. If after a week or two of wearing the article and it still bothers you, see ironing instructions below. Also, don’t mistake indents with naturally wrinkly, softer parts of the hide.

If you are in a rush to make your leather goods look perfect (from the reasons noted above) this is how you do it. BE CAREFUL! An iron at too high of a setting will burn or melt the product. We CANNOT take back any merchandise that has been ironed. But with care it will be successful.

1. You must have brown paper (like a grocery bag)
2. Iron on low setting (no water)
3. Put brown paper in between the iron and the article (don’t let the iron touch the leather).
4. Only iron top side of leather in the areas in question.

NOTE: the thicker the leather (like cowhide/buffalo) you can use a higher setting than lambskin/sheepskin. This should take longer than ironing non-leather clothes. Take your time for good results. Any folds that don’t completely come out will eventually be unnoticeable after use.

Animals are often blessed with scars and bug bites over the course of their life. This adds to the natural character of the product you purchased. Our factories try to avoid placing scarred or unsightly panels in sections of your garment where it might be considered unsightly. But sometimes it is unavoidable. If you received an article with these characteristics, more than likely the rest of our inventory is quite the same. But if you are still not satisfied with the look of your item, feel free to contact us for possible replacement or refund within the time limits of our policies. We at Jamin’ Leather appreciate your purchase and will try to help you any way we can.